Best Paying Jobs in Consumer Services – Customer Service is an expanding field. As a result, there are many opportunities to advance and roles at all levels of customer service.
There are many high-paying customer service jobs that you can do, regardless of whether you have been in the field for some time.
10 Best Paying Jobs in Consumer Services
Here are the 10 Best customer service jobs paying well above the minimum wage to help you find the right job.
10. Service advisor
Average national salary: $43,336/year
Primary duties: A service advisor works at an auto dealership and acts as a liaison between customers and technicians.
They coordinate maintenance and service appointments, check vehicles in, and communicate with customers about vehicle problems and repair times.
They can also manage administrative tasks, such as arranging rental cars and completing financial transactions.
9. Patient coordinator
Average national salary: $44,629/year
Primary duties: Most patient coordinators work in hospitals or long-term care facilities.
They meet with patients and their family members to discuss patient care plans and give information about treatments, medications, and other procedures.
In addition, the care coordinators keep in touch with patients and their families during the patient’s treatment and provide feedback and evaluations.
8. Concierge
Average national salary: $48,432/year
Primary duties: The concierge usually works at the hotel’s front desk. They greet guests, ensure they are comfortable, and confirm their reservations.
In addition, the concierge can answer guest questions and suggest dining and entertainment options. They also arrange transportation and reservations at restaurants.
7. Client relations specialist
Average national salary: $43,956/year
Primary duties: Client relations specialists are responsible for long-term customer satisfaction and work for many types of organizations. They can handle customer inquiries by phone, email, or person.
6. Account Coordinator
Average national salary: $43,336/year
Primary duties: A account coordinator is often employed by a marketing agency. They provide administrative support to senior client services staff, such as account executives or account managers.
In addition, these individuals are responsible for tasks like preparing and filing documents, updating databases, scheduling meetings, and compiling reports on account performance.
5. Receptionist
Average national salary: $46,661 annually
Primary duties: The receptionist works in a front-desk environment for many organizations.
They answer customers’ questions, handle complaints, and direct them to the right department or employee for their needs.
They are also responsible for answering phones, filing, and light administrative tasks such as printing, copying, and filing. They might also be asked to check-in visitors and issue guest security badges.
4. Flight attendant
Average national salary: $41,719/year
Primary duties: Both commercial and private airlines employ flight attendants. They assist passengers in finding their seats and stowing their carry-on luggage.
In addition, they clean the cabin and test emergency equipment.
3. Medical receptionist
Average national salary: $38,580/year
Primary duties: The primary duties of medical receptionists are to answer phones, send reminders, greet patients, schedule appointments, and perform other administrative duties.
They can also help with bookkeeping, data entry, and payment transactions.
2. Call center representative
Average national salary: 35,723 per annum
Primary duties: Call center representatives usually work for a telemarketing company or contact center and handle both inbound and outbound calls.
They are responsible for following identifying customer needs, call scripts, researching problems, and providing timely solutions. Representatives might also be responsible for suggesting and selling products.
1. Bank teller
Average national salary: $36,120/year
Primary duties: Bank Tellers work in banks and credit unions to help customers with financial transactions.
They are responsible for greeting customers, assisting with money orders, withdrawals, money orders, deposits, cashing checks, and helping with money orders, transfers, and money order processing.
They also need to manage ATMs, deposit slips, balance numbers, and count cash.
What is the definition of consumer services?
You are probably here because you want to find out how many jobs there are in consumer services. First, let’s define what the terms “paying jobs in consumer services” mean.
You can offer services to consumers. Services are valuable goods that cannot be touched. They can include an experience, outcome, or process. These are some of the most common consumer services:
- Hospitality
- Transport
- Art and Entertainment
- Technology
- Media
- Game
Continue reading to learn about the highest-paid consumer services jobs and the salaries.
Skills for customer service jobs
You will need to have a range of communication skills and personal attributes to succeed in customer service.
- Nonverbal communication (i.e., body language and eye contact),
- Negotiation skills
- Organizational skills
- Active listening
- Conflict resolution
- Empathy
- Professionalism
Depending on your chosen position, you may need industry-specific knowledge or training. You can improve your soft skill and help you find jobs in different industries.
Customer service is a key component of a company’s success. These professionals are crucial for customer satisfaction and brand loyalty.
You’ll contribute positively to your company by taking on a customer service role. And if you choose one of these highly-paid customer service positions, you will be well-paid.
Best Paying Jobs in Consumer Services (Between $30K to $60K)
Client Relations Specialist
Almost any kind of business can hire a Client Relations Specialist. It might look like the same job as a CSR, but it’s not.
Companies hire them to ensure customers will be happy for a long time. They deal with customer complaints, do surveys, and talk to customers for their opinions. All of this is done so the company can determine what customers think of its products and services.
You might need a background in customer service to get a high-profile job in the field. Also, the average salary for a Client Relations job in the U.S. is $58,044, a little less than $60,000 yearly. It is, without a doubt, one of the best-paying jobs in the consumer services field.
Call Center Agent
A call center agent’s job is to handle incoming and outgoing calls. They also have to figure out what customers need and work on it to solve the problem quickly.
A call center agent’s other jobs include taking orders from customers and telling them about products and services.
A call center agent needs to be able to talk to people, listen to them, and find solutions to problems quickly.
So, do you want to know how much an American call center agent makes? On average, a Call Center Agent makes $36,269 per year. Because it’s easy to get, it’s one of the best jobs in the business for people who are just starting.
Social Media Customer Care Executive
Businesses today use social media to their best advantage. They try to make a name for their brand online.
They want to get people interested. They need someone to keep an eye on what they post on social media.
As part of this job, you must keep an eye on the company’s social media accounts. The other thing they have to do is answer questions from customers.
The main part of their job is to keep communication between the brand and its followers on social media platforms running smoothly.
The average annual salary for this kind of job in the United States is $36,000. This makes it one of the best-paying consumer services jobs.
Front Desk Associate/Receptionist
The receptionist is the first person customers talk to when they visit a business. Most hospitals, restaurants, banks, and other places like these need someone to work at the front desk.
A receptionist’s job duties include greeting customers, keeping an eye on people checking in and out, and answering the phone.
You can learn on the job as a receptionist, which is a big plus. Yes! If you have the right “soft skills,” you don’t need a Bachelor’s degree or other qualifications.
The average salary for this job in the United States is $36,644 per year. Surely, it’s not bad for a job that requires no skills. It is also much easier to get this job.
Best Paying Jobs in Consumer Services (Between $60K to $95K)
Patient Care Coordinator
At a Health Care Center, a Patient Care Coordinator works with patients. They figure out the patient’s health needs and take care of them. They also talk to the patient’s family members.
Also, part of the job is ensuring everyone knows how the patient is doing. Also, it’s great for people who want to learn more about health care.
To get this job, you need a degree in nursing or a similar field. It is one of the jobs in consumer services that pays the most.
This job pays an average of $92,000 per year. It could vary a lot depending on qualifications, skills, years of experience, etc.
Flight Attendant
Flight attendants work for both private and public airlines. As part of their jobs, they have to greet passengers, ensure safety rules are followed, and so on.
Flight attendants also have to serve food and drinks, give instructions in an emergency, and so on. But is it one of the highest-paying customer service jobs?
In this job, some things can go wrong. Some of these problems are constantly traveling and having a busy work schedule.
On the other hand, perks like free travel and flight benefits could be seen. It’s one of the best jobs in customer service because of this.
It is one of the best-paying consumer services jobs, with an average salary of $80,741 per year. It’s also a great way to keep getting to know new people.
Personal Financial Advisor
The job of a Personal Financial Advisor is to help people make better decisions about their money.
Most of the time, they work for a bank or investment firm and help people with taxes, stocks, insurance, etc.
It would help if you had a Bachelor’s Degree in Business with a major in Economics, Accounting, or Finance to become a PFA.
As with most jobs in finance, the job also needs someone who can think things through.
One of the best-paying jobs in consumer services is being a Personal Financial Advisor. They make an average of $70,000 a year.
Not only that but there are other benefits to being a PFA, such as a flexible schedule, the chance to make as much money as you want, etc.
Loan Officer
A Loan Officer’s job is to look over people’s loan documents and decide if they deserve credit. They also help clients find a good way to repay their loans.
It would help if you had a Bachelor’s Degree in a business-related field to become a Loan Officer. But it’s best to have a degree in finance or accounting.
Any additional professional qualifications or certifications will be a plus. They will also help you get paid more. A loan officer needs to look at and understand financial data.
It is one of the most important skills needed for the job. In the United States, they make an average of $70,418 per year, which makes it one of the best-paying jobs in consumer services.
Personal Financial Advisor
The job of a Personal Financial Advisor is to help people make better decisions about their money.
Most of the time, they work for a bank or investment firm and help people with taxes, stocks, insurance, etc.
To become a PFA, you must have a Bachelor’s Degree in Business with a major in Economics, Accounting, or Finance.
As with most jobs in finance, the job also needs someone who can think things through. One of the best-paying jobs in consumer services is being a Personal Financial Advisor.
They make an average of $70,000 a year. Not only that but there are other benefits to being a PFA, such as a flexible schedule, the chance to make as much money as you want, etc.
Compliance Analyst
Compliance Analysts are in charge of making sure that the company’s procedures follow the law. To get approvals from the government, they research, analyze, and talk to people.
For this job, you need a Bachelor’s degree in Business or a related field. Compliance analyst is one of the best-paid jobs in consumer services.
The average pay for this job is $65,557 per year. Because of the pay and perks, it’s a pretty good job.
Technical Support Engineer
This job is for people who want to work in the Technology field. A Technical Support Engineer ensures the hardware and software work well.
They also find problems and answer questions about tech, among other things. A degree in Computer Science or Information Technology is needed to work in Tech Support.
The average salary is $68,524, making it one of the best-paying jobs in consumer services.
Different employers have different minimum requirements for this job. Still, the job requires technical skills and a sharp eye for details.
Bank Teller
The most traditional of the jobs on this list is this one. First, it’s part of a Bank Teller’s job to deal with problems that customers might have in the bank. Customers from many different backgrounds are a natural part of the job.
So, to work as a bank teller, you need to be calm. A Bank Teller in the United States makes about $63,199 per year on average.
To be a Bank Teller, you must undergo a thorough background check. A High School Diploma or a degree that is the same as it is also needed.
Best Paying Jobs in Consumer Services (Between $100K and $250K)
Vice President Of Customer Service
As Vice President of Customer Service, you are in charge of how a company’s customer service department runs daily.
They also work with the top management to develop plans to ensure customers are happy. To get this job, you must have worked in the field.
For this role, you need to be able to see the big picture and be a good leader. After all, it’s one of the most important jobs in customer service. The pay is also on par with some of the best jobs in the field.
The average salary of the VP of Customer Service is a huge $232 371 per year. It is one of the best jobs in consumer services in terms of pay.
Relationship Manager (Business Banking)
A Relationship Manager is someone that banks hire to improve their relationships with their business clients.
One of their jobs is finding new businesses to build relationships with while working on the ones they already have.
In this role, the most important skill is being able to build relationships. Also, you must have a Bachelor’s degree in a related field. It’s a job that comes with a lot of perks and a good salary.
A Relationship Manager (Business Banking) makes an average of $107,473 annually. This is one of the best-paying jobs in customer service, but you need a lot of experience in the field.
Customer Success Director
As a Customer Success Director, you are in charge of a group of experts who handle customer relations.
The goal of this job is to keep customers coming back and make sure the client is happy 100% of the time.
You need to understand other people for this job and make quick decisions. After all, part of the job plan is to make the most of the chances to upsell and grow the business.
A Customer Success Director makes about $156,489 a year on average. This is one of the most prestigious and well-paid jobs in consumer services.
Call Centre Operations Director
In this job, you will be in charge of running a Customer Service Facility. In this job, you will be in charge of managing the staff and making sure they provide the best customer service possible.
The job also includes being in charge of hiring new people. A Call Center Operations Director should be able to train employees well. They also need to know how to give the staff the freedom they need to help the business succeed.
To get this job, you must have worked in the field. On average, this job pays around $166,000 annually, making it one of the best-paying consumer services jobs.
Conclusion
Almost every business needs a strong customer service team. After all, today’s customers care about more than just the product or service they buy.
Because of this, jobs in customer service have gotten better in terms of pay and perks.
Many people now want to work in this field. So, do you want to get started in the business? Or are you ready to switch to services for consumers?
Look at your skills and determine which customer service job would be best for you. Then, all you have to do is make a resume and start looking for a job.
We hope the article helped you. Before you look for a job in the industry, you should do some research on it. And we hope the best for you!